Support and questions
For product help, sales questions, refund requests, or anything else, write to support@findastra.com. We aim to acknowledge every email within one business day, Monday through Friday.
Press and partnerships
Same address. Put "press" or "partnership" in the subject line and we'll route it accordingly.
Security disclosures
If you have found a security issue in the FindAstra plugin or website, please email support@findastra.com with "security" in the subject line. Please do not post the issue publicly before we've had a chance to fix it. We acknowledge security reports within 48 hours and aim to patch confirmed issues within 14 days.
Mailing address
FindAstra is operated by an individual sole trader. For postal mail, request the address by email and we'll share it.